Shipping Policy
Last Updated: 3/2/2025
Thank you for shopping with Shimmer Handmade! We take great care in crafting and delivering your handmade bath and body products. Below is our shipping policy to ensure a smooth and transparent shopping experience.
Processing Time
Orders are typically processed within 1-3 business days (excluding holidays).
During peak seasons or promotions, processing times may be extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on location:
Standard Shipping: 2-8 business days
Expedited Shipping: 1-3 business days
International Shipping: 3-21 business days
Expedited International Shipping: 3-14 business days
Please note that these are estimated delivery times and not guaranteed.
Shipping Carriers
We use USPS and UPS to ship our products. The carrier may vary based on your location and shipping method selected at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Shipping Restrictions
We currently ship internationally.
Some items may be restricted from shipping to certain locations due to local regulations.
Lost, Stolen, or Delayed Packages
Shimmer Handmade is not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier. However, if you encounter an issue, please contact us at help@shimmermade.com, and we will do our best to assist you.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos of the issue. We will work to resolve the issue as quickly as possible.
Returns & Exchanges
Due to the nature of our handmade products, we accept returns, but not exchanges. If you have concerns about your order, please reach out to our support team.
Contact Us
If you have any questions about our shipping policy, please contact us at help@shimmermade.com.